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FAQ

Logo ostseequelle.camp Regenbogen WelleThese FAQs give you an overview of everything you might want to know and have developed from many questions you’ve asked over the years. At the same time, the FAQ is the basis for search engines and artificial intelligence to answer your questions. Simply use “ostseequelle” + “question” or our chat tool.

First and foremost: We place great importance on respect, tolerance, and equality in this space. Any form of racism, extremism, sexism, fundamentalism, or any other form of discrimination is not welcome here.

The above-mentioned offenses and gross recklessness will lead to immediate expulsion without warning. So far, noise disturbances after 10 PM have been the most common reason for expulsions. Second are guests who have not taken instructions from staff seriously, and third are those who keep noticeably aggressive, anxious, or territorial dogs.

Sabine FAQ
Digital Sabine (former owner)

Our rules are there for you! Overall, we are very satisfied with our guests and are often praised for the positive holiday atmosphere at our site. This year you awarded us the Camping.info Award. Thank you!

Don’t feel like reading so much? Just ask Digital Sabine. She knows almost everything about us but can’t help with your booking.

Old postcards, pictures, and some history about our campsite. Click here.

Dear guests,

We are delighted to welcome you to our campsite and want to offer you the best possible experience. We are highly praised by our guests for our beautiful campsite and the simplicity and serene, quiet atmosphere. To ensure this, we strictly adhere to certain rules. We seem to be stricter than other campsites, but in many cases we describe typical common sense. The rules are important to ensure fairness and quality for all. We understand that sometimes you have special requests or wishes. Although we do our best, unfortunately we cannot make exceptions. This helps us to provide a consistent and fair service for everyone and to ensure that we can work efficiently and give everyone the same attention.

Please also note: Emergency, camp site rules, terms and conditions

Thank you for your understanding and co-operation. We hope you enjoy your stay. If you have any further questions or concerns, please do not hesitate to contact us

Your team ostseequelle.camp

 

Typical enquiries:

  • Am I allowed to stand in a different position to the site plan? Unfortunately no, because of the evacuation function.
  • My dog is well-behaved and does not need a lead. No, because it is a role model!
  • My charcoal barbecue is very small… It’s still not allowed to burn holes in the lawn (so only on your table).
  • The music is really quiet, nobody will hear it.
    Our experience is that if music is playing somewhere, it quickly piles up and becomes escalatingly louder,
    until many guests are unhappy.
  • The list can be continued with hundreds of points,
    and is answered with: see above ;-).

Household waste is to be disposed of in the green compactor container and packaging material in the yellow containers at the waste station. We also have separate bins for glass and paper waste. All containers are located at our waste station in front of the sanitary building south, or opposite the first crossing after the entrance.

  • Please vacate rental properties (barrels, mobile homes and bungalows) by 10 a.m. at the latest
  • Please vacate pitches by 11.00 a.m. at the latest
  • Departures before 7 am are only possible for cars parked in front of (behind) the barrier from 9 pm. However, this pitch is not suitable for overnight stays. 
  • Please leave the site/accommodation clean.
  • We look forward to a short farewell at the info centre!

Fishing at the lake or Baltic Sea?

Fancy fishing at our own fishing lakes? This is easily possible with a fishing licence and can be booked online – just like accommodation.

Want to fish in the Baltic Sea? This is also possible online.

More information here.

With a paid online booking and the correct license plate, you can use the self-check-in for pitches from 1 PM to 10 PM. Simply drive through the barrier to your pitch.

Arriving guests with booked accommodations can get their keys between 4-6 PM. If you arrive later, please contact us by phone or email. Please find your pitch on the site map yourself. We are still happy to help you after arrival and answer your questions at the information office.

Please note that there are no stopping or paid parking options for you in front of the barrier and the campsite.

Late arrivals after 10 PM are only possible from 7:00 AM.

Would you like to sell your product or service to our sustainable campsite? Please check first whether the offer really suits us. You will not receive any information over the phone.

More about us:

  • Nachhaltigkeit 0-Emission Strategie
  • Über uns
  • Unsere Partner

Bitte stelle dein Angebot und Preis unserem Inhaber Alexander per E-Mail vor. Wir leiten deine Anfrage weiter. Bei Interesse melden wir uns gerne zurück.

Wir haben grundsätzlich kein Interesse an:

  • Agenturen für SEO, Google, Facebook
  • Krediten
  • Mobilheimen
  • Personal-Agenturen
  • Print-Produkten
  • Produkten und Dienstleistungen außerhalb der EU
  • Spenden und Geschenken

Richtig bist du bei uns, wenn dein Angebot folgende Kriterien erfüllt:

  • nachhaltig
  • klarer Mehrwert für unsere Gäste
  • mit wenig Aufwand zu verwalten und zu pflegen

Dann darfst du uns gerne mit deinem Vorschlag per E-Mail kontaktieren. Per Telefon wirst du höchstwahrscheinlich nicht erfolgreich sein.

Next pharmacies:

  • Gägelow, Marktstraße 1, 03841-643436 (MEZ Apotheke im EKZ)
  • Wismar, Am Markt 2, 03841-282112 (Ratsapotheke)
  • Ostseebad Boltenhagen, Ostseeallee 11e, 038825-9019 (Sonnen-Apotheke)
  • Grevesmühlen, Klützer Straße 1, 03881-79073 (See Apotheke)

Please note the following information on emergencies.

General practitioner
Dipl.-Med. L. Menzel, Marktstraße 1, 23968 Gägelow, 03841-210001 (in the shopping centre)
T. Markwardt, Ostseeallee 24, 23946 Boltenhagen, 038825-9026

Dentists
P. Schröder, Rudolf-Breitscheid-Straße 41A, 23948 Klütz, 038825/22631
C.+M. Schafrik, Alter Holzhafen 8, 23966 Gägelow, 03841-640910
Dr med. B. Böttcher, Ostseeallee 32, 23948 Boltenhagen, 038825-29815

Gynaecologists
Dr med. Ingrid Gülker, Dorfstr. 6, 23946 Boltenhagen OT Tarnewitz, 038825-29375
Susanne Rüting, Lübsche Straße 148, 23966 Wismar, 03841-732949
Jörn Roloff, An der Koggenoor 23, 23966 Wismar, 03841-703280

ENT (Ear, nose and throat doctor)
Joint practice Dr Sylvia Schnitzer/ Dr Birte Wacker-Köpp, Grüner Weg 2, 23936 Grevesmühlen, 03881-79103

Paediatrics and adolescent medicine (Children)
Dr med. D. Hauser, Lübsche Straße 148, 23966 Wismar, 03841-763048
Dr A. Ebert, Turnerweg 4a, 23966 Wismar, 03841-2252980

Veterinary surgeon
Veterinary group practice Dr A. Hinrichs and Dr R. Hinrichs, Lübsche Straße 212, 23968 Wismar, 03841-642252
Dr med. vet. D. Schmoldt, Im Kaiser 10, 23948 Klütz

We will gladly give you information about the variety of excursions at our reception. There we have numerous flyers ready for you.

We unfortunately do not meet any standards for people with disabilities.

Pitches

We recommend the following pitches in Block 4 near the South Sanitary area: 401-406, 411-425, 431, 436, 451-456.

  • Most paths are paved (some of our paths are quite bumpy)
  • Ramps for wheelchair users (all buildings except the bridge to the beach in Block 1/2 are accessible without stairs)
  • No barrier-free sanitary facilities (only ground-level access)
  • No barrier-free access to the beach (no ramp to the water)

Accommodations

Unfortunately, we do not offer accommodations for people with disabilities.

  • The camping barrels are generally unsuitable.
  • The bungalows are only partially accessible at ground level, and the doors are quite narrow at 60 cm, even though the shower is at ground level.

Refund of the tourist tax (see Terms and Conditions)

  • Guests entitled to a reduction in the tourist tax can apply for it only after booking but before the remaining payment via email and will receive an adjusted invoice with the reduced tax shortly. If booked within 14 days before arrival, Mollie must be chosen as the payment method, and the payment must be canceled so that the credit can be issued before the payment is made.
  • Applications after payment but before departure will be processed for a refund amount of 14 euros or more, and a processing fee of 5 euros will be charged; applications after departure will be processed for a refund amount of 28 euros or more, and a processing fee of 10 euros will be charged. The refund will be processed within 14 days after the refund by the municipality.

There is a beach volleyball court with net opposite the campsite.

If you receive visitors, please register them at the information desk. You can find the visitor fees here under Prices. Starting in 2024, the tourist tax will also be added to the visitor fees.

Here you can find more information about our payment conditions.

Stamps and postcards are available at the mini-market.

Available in our ‘Fruchtquelle’ mini market from 7.30 a.m. without ordering. Perhaps also a delicious coffee?
You can also get everyday essentials, fresh fruit, sun cream and cold drinks here.

The fresh bread rolls are supplied by the Freytag bakery in our neighbouring town of Grevesmühlen.

You should have received a link to your booking with your booking confirmation. There is also a way to access your booking here.

Self-Service

We only accept online bookings and online payments. Also on site.

  • Please choose an accommodation via our website (directly on the first page)
  • If you are well informed and have already stayed with us several times, you can also access the booking system via the Prices button (top right)
  • In the booking system, please enter the persons, period and accommodation.

Further information

 

Local bus: 240 bus route in the direction of Wismar or Boltenhagen
The bus stops are within 3 minutes walking distance. The bus stop is located directly at the beach access. Name of the bus stop: Niendorf Wiek junction

More

A camper kitchen with several hotplates and sinks is at your disposal in the sanitary buildings. Since 2021 we also offer two EasyBe dishwashers free of charge. Note: Due to Corona, stove tops and inventory are currently not available.

Caravan Service Linke, Grevenbarg 1, 23970 Kritzow/Wismar-Ost
Tel. 03841-283758
Opening hours: Mo-Fr 8.00 – 18.00, Sa 9.00 – 13.00 Uhr

It is difficult to give clear guidelines or tips here.

Guidelines

  • you are allowed to bring everything you need for camping
  • everything you set up should be camping equipment
  • the items must have a safety distance of 3 meters
  • to your neighbor’s accommodation or 1.5 meters to the neighbor’s pitch.
  • The items must not be dangerous and must not disturb guests or staff.

Tips

  • Think of sanitary products such as your toothbrush;-)
  • Sun protection and insect repellent are also very useful
  • Pegs or tent poles are often forgotten, so check that your tent is complete.

There is a lot of information on our website. Our digital Sabine is a modern chatbot that has memorized our website and helps answer your questions.

We do everything we can to ensure that Sabine tells the truth and only offers what we can actually deliver. In the beta phase, there may still be discrepancies. The answers are therefore not legally binding. Nevertheless, the answers are already very good and make our work much easier.

We unfortunately do not offer long-term rates for permanent campers or seasonal campers, nor do we offer annual pitches.

It’s so lovely here that you are still welcome to visit us for a few days. Book here.

Shower tokens have no longer been necessary since 2021. However, there are a few rules to save resources.

  • You are allowed to shower for 4 minutes, the time is displayed in seconds (display board: 240 seconds).
  • The process stops every 30 seconds and can be restarted by pressing the button.
  • The process can be stopped and restarted.
  • There is a pause time of 3 minutes after your shower.
  • Water is precious! Use it sparingly.

If you need small items such as a packet of butter or the daily bread rolls, you will find our small Fruchtquelle mini-market on the campsite site right next to the information centre.

There are larger supermarkets within a radius of approx. 8 km:

  • Norma und Kaufland, Marktstraße 1, 23968 Gägelow
  • Marktkauf SB-Warenhaus u. Bau- und Gartencenter mit Tankstelle, Zierower Landstraße 3, 23968 Wismar
  • Aldi Nord, Zierower Landstraße 4, 23968 Wismar

Only biological additives may be disposed of in the toilet cassettes/tanks. Biocides have a very negative effect on our biological sewage treatment plants.

There are several disposal options for our guests:

  • At your own pitch with disposal facilities (e.g. Womo M, Wowa L up to pitch 116)
  • Sanitary north
    Black water (Campingbutler cassette dispenser for a fee)
    Gray water basin
    Fresh water
  • Sanitary south
    Gray water disposal for vehicles up to 8m (incl. bicycle rack) without hose,
    up to 8.5m with own hose
    Black water/grey water disposal basin free of charge
    Fresh water
  • We do not offer disposal for people driving through

List of disposal options for people driving through

In recent years, our cycle path network has improved considerably and will continue to be expanded in the coming years.

You can obtain various cycling maps from us at the information office
E-bike/bicycle rental possible at our information office
Click here to go to our cyclists’ page.

You can get everything you need for breakfast directly on site in the Fruchtquelle mini store. From 7:30 a.m. fresh bakery rolls without pre-ordering, delicious café specialties, etc. Current opening hours are signposted on site.

You are welcome to use the camper kitchen to prepare your own meals.

Alternatively, there is a great bistro at the mooring in Hohenwieschendorf. There is a breakfast buffet there, usually daily from 8:00 (link or here link). You need 25 minutes by bike or a few minutes by car.

You will find our soccer and volleyball field opposite the campsite.

Next ATM you find here:

  • Sparkasse Mecklenburg-Nordwest, Marktstraße 1, 23968 Gägelow
  • Sparkasse Mecklenburg-Nordwest, Am Markt 14, 23966 Wismar
  • Targobank AG & Co. KGaA, Am Markt 27, 23966 Wismar
  • ING-DiBa, Schweriner Str., Esso-Tankstelle, 23970 Wismar
  • Santander, Krämerstraße 29, 23966 Wismar
  • VR-Bank, Mecklenburger Straße 12, 23966 Wismar
  • Deutsche Bank, August-Bebel-Straße 18, 23936 Grevesmühlen
  • Commerzbank AG, Am Markt 23, 23966 Wismar

Old postcards, pictures and some history about our campsite. Click here.

All our pitches are grass pitches.

Our pitches therefore have weight restrictions.

  • The ground becomes very soft, especially in heavy rain.
  • Many pitches border the Ostseequelle stream or sewage ditches (shown on the site plan)
  • Some pitches are elevated like terraces (pitches 500 and 700 facing the beach road)
  • Pitches 100-200 are also quite deep and only just above sea level.
  • Due to bad experience and regular use by the ADAC, there are therefore restrictions on vehicle weight.

Typically, the weight limit is:

  • Cars: 2.8 tons on tent and pitches, camping barrels and mobile homes
  • Motorhomes: 4.5 tons on M/L pitches and 5 tons on XL pitches

It is not the permissible total weight that is important, but the actual weight, which can be found in the vehicle registration document (top right) under G in KG (99% of all cars weigh less than 2.8 tons).

  • You are welcome to use electric, gas or table grills (Lotus grills) on your own table at your pitch.
  • Please take disposable barbecues home again without unpacking them (sustainability).
  • At the North & South sanitary building and on the tent meadow you will find a barbecue area with a permanently installed barbecue, which every guest may use.
  • Please dispose of the ashes in the metal garbage can directly at the barbecue area.
  • Never burn garbage, paper or wood.
  • For your own barbecue with charcoal, please use the central barbecue area. Your barbecue must be at least 40 cm high above the lawn. The perpetrator is liable for damage caused by heat and sparks.
  • From forest fire danger level 4, you must take particular care due to the possibility of flying sparks.
  • Please take your barbecue back with you when you leave. Disposal on the campsite is not permitted.
  • Bungalow guests have their own barbecue area for barbecuing with charcoal.
  • There are free facilities for the disposal of grey water and drinking water at the north and south sanitary blocks.
  • There is also a floor inlet at the south sanitary block, which is typically used by motorhomes to empty their tanks.
  • See also Disposal/Faeces above for the topic of black water.
  • Fresh water can be fed directly into the tank via a hose at Sanitär Süd

Are only allowed for an extra charge with booking, in step 2 under options. Depending on the season and type of accommodation, we allow zero to two dogs. On all pitches for caravans or motorhomes or tent pitches we allow 1 dog in the high season and 2 dogs in the low season. In the rental properties (bungalow type 3, camping barrel or narrow mobile home) max. 1 dog. The main season is during Ascension Day, Whitsun and in July and August, regardless of weight, size etc.

The following rules are particularly important to us:

  • Dogs must always be kept on a lead outdoors.
  • A visible dog waste bag (on the lead) must be carried at all times.
  • Walking dogs on the pitch is not permitted. If something does get “lost”, the dog excrement must be removed immediately.
  • The dog beach in the direction of Wismar is 400 m from the campsite.
  • Dangerous and nuisance dogs are not allowed on our site.

Further information on the page: Dogs

 

Here Tips how to handle common insects at ostseequelle.camp.

The whole place is equipped with free wifi.

Basically all young campers are welcome. Please follow this link.

For all those who would like to enjoy a coffee, the Fruchtquelle mini market offers coffee to take away directly on our pitch from 7.30 am.

The Italian restaurant Da Salvatore on our campsite spoils our guests with coffee specialities that can be taken away or enjoyed directly on the sun terrace.

Our barrier works with automatic license plate recognition at the front of the vehicle.

Without a car: When booking, simply enter none or 0 or bicycle… when booking.

  • Only the booked vehicle can pass through the barrier during your travel period.
  • Additional vehicles require another booking.
    If you are planning to change vehicles, the booking should be split into several.
  • The barrier opens between 7 a.m. and 10 p.m. after check-in and before check-out.
  • Vehicles without license plates can only pass through the barrier once on arrival and departure or after registering before passing through during office opening hours.
  • Blocking the barrier and thus the emergency vehicle and fire department access as well as honking the horn can lead to expulsion.

Bicycles and motorcycles have an entrance next to the barrier.

Vehicles such as trikes or L06 vehicles without or with a small license plate are problematic. These are admitted manually through the barrier on arrival or departure. Free passage through the barrier is not possible. To do this, you must make an appointment with a guest supervisor; honking is not permitted here.

We do not offer a children’s program (entertainment), but we are happy to welcome children and if they make friends with the other children and explore the site together on foot or by bike.

A small children’s playground by the restaurant and a small soccer pitch with two fixed goals are also available for free use. Some also like to play on the Platz 811 bridge in the Ostseequelle stream.

A little more action is offered by our neighbor, the Kindermotorland, where there are also free play facilities.

In the sanitary block south and sanitary block north we have installed a baby bath, low toilets and low washbasins for families with smaller children. In addition, there is a raised shower in Sanitary South (facilitates washing of children).

Please note the following information on emergencies.

  • Sana-Klinikum Wismar (with pediatric outpatient clinic), Störtebekerstraße 6, 23966 Wismar
  • DRK Hospital Grevesmühlen, Klützer Straße 13 – 15, 23936 Grevesmühlen

More follow the Link.

In each sanitary building there is a private family bathroom. You can book this for your stay for a fee. Your private bathroom has a floor-to-ceiling shower, a washstand and a toilet.

Please note the following information on emergencies.

Short version:

  • Fire department: 112 (Urgent ambulance)
  • Police: 110
  • Ambulance center: 0385 50000

Please note that the mobile phone network can be very poor here. The best reception is on the beach and on the beach road.

Tip: activate WLAN-Call and use our campsite WIFI (this usually works quite well).

Is prohibited on the entire site!

Barbecuing is therefore only permitted with a gas or electric barbecue, as well as with a table barbecue on your own table.

We have hardly had any good experiences with open fires so far.

We have already had one instead:
-charred the grass (almost always)
-Disposed of disposable barbecues (very often)
-Burnt damp wood/charcoal (frequently)
-Tents punctured (regularly, gusts of wind)
-Coal/ash disposed of incorrectly (regularly)
-Campfires left alone
-Plastic waste burnt
– …

There are far too many guests who do not know how to handle fire. Every guest is a role model and unfortunately instigates irresponsible guests.
Campfires and fire bowls are therefore not permitted.

We open our info office as needed. However, we are almost always on site from 9-11 AM and 4-6 PM. Often also in between. This means that our guests can book and pay online independently.

We are a self-service campsite, which means our guests need to be able to book by themselves.

Since digitizing for the 2020 season, the system has proven itself. We have been awarded by ADAC and have increasing customer ratings because we have more time for guests on site and can offer better service there. However, we also ask on site: Please try to help each other first. For example: neighbors too loud, you need a pump, or other issues…

We open our information office as required. We are a self-service campsite, which means that our guests must be able to book independently. If you do not feel able to do this, we recommend that you choose another campsite.

Parking is included in most accommodations. Only if a parking space or car appears as an option should this be selected. You can book another guest parking space here. Further parking options

We work together with many partners, you are welcome to rate us with your preferred partner.

Persons:

6 people are allowed on many pitches, but only 2 adults aged 16 and over, 2 children aged 6 and over and 2 infants.

See: Accommodation and group bookings

 

Only one car with a number plate in front is allowed per pitch. The number plate must be given at the time of booking or delivered later. An additional car can be parked in a communal car park (cheapest) in the Pizzaria car park or in another parking space.

If you would like to book several adjacent seats, you can open the following interactive map to see which seats are available next to each other and book them directly. Attention: Please make sure that you select the right seat category for you:

Interactive map

Please also take note of our information on group bookings to avoid any cancellations:

Group bookings

You can leave your letters and postcards at reception in the yellow post box. The mail is collected from Monday to Saturday.

At the moment we do not give discounts on ACSI and ADAC cards. The reason is quite simply that we cannot check them automatically before the online booking. It is not possible to check them on site.

Die Absicherung durch unseren Reiserücktrittschutz tritt ein, wenn einer der in der Buchung aufgeführten Personen aus unerwartet ernsten Krankheitsgründen (Vorlage ärztliches Attest) oder Sterbefall eines Angehörigen ersten Grades (Nachweis erforderlich) nicht mitreisen oder vorzeitig abreisen muss. Die Stornierung hat unverzüglich zu erfolgen, der Nachweis kann später nachgereicht werden. Unser Reiserücktrittschutz kann ausschließlich bei der Buchung und nicht im Nachhinein abgeschlossen werden. Kosten werden prozentual berechnet und im Buchungsvorgang angezeigt. (Nicht mehr verfügbar für Neubuchungen)

Alternative: Travel cancellation insurance from ERGO

Our bungalows have the following arrival and departure days during the summer season, which you can find out here.

  • Da Salvatore Pizzeria, Strandstraße 23, 23568 Hohenkirchen / Niendorf (at our camp site)
  • Snack bar „Buttjes Grill&Bar“ – (on the right side at the crossing to the beach 50 meters)
  • Tamila Beach Club, Café – Cocktailbar, Burger & more, (on the right side at the crossing to the beach 300 meters)
  • Restaurant Alter Speicher, Altes Gutshaus 1, 23968 Hohenkirchen, +49 38428 64647

Our quiet hours are from 22:00 – 7:00. Please show consideration for other guests and avoid disturbing noise.

Set your devices (TVs, radios) at all times so that other guests are not disturbed. Music boxes are not permitted on our site. From 22:00, all devices that make noise must be switched off and conversations must be kept quiet. Absolute silence is required from midnight.

Jukeboxes can be taken into custody immediately without warning!

Nevertheless, we would like to emphasise that we cannot guarantee silence on the campsite. In addition to laughter and conversations, the eco-noise of birds, cars and lawnmowers can also be disturbing. Overall, however, we are a very quiet and relaxing place.

The barrier always opens from 7 am to 10 pm.

Driving is therefore prohibited during this quiet period.

Only employees and emergency vehicles (blue light) have the right to open the barrier during this time.

If you are unable to arrive by 22:00, plan a stopover and arrive the next morning from 7:00.

Exception car parking in front of the barrier

  • Early departures or guests who leave before 7 am may use the parking lot in front of the barrier free of charge from 9 pm until 7 am.
  • This parking lot can also be used by guests who, for example, go to the Pirate Open Air in Grevesmühlen, which plays until about 10 pm. You park here in front of the barrier and pick up your car with the bread rolls by 9 am at the latest.
  • A maximum of 1 car or minibus with a booking may park in the parking bay as an exception, should they not make it to 22:00 due to a traffic jam or accident. The barrier must not be blocked and the pitch must be vacated by 8:00 the next morning.
  • Guests without a booking/registration pay € 60 per person on the pitch.

For campers and caravans there is unfortunately no possibility to park in front of the barrier. You will have to use the Wohlenberg camper van parking lot.

There are no other exceptions.

We unfortunately do not offer long-term rates for permanent campers or seasonal campers, nor do we offer annual pitches.

It’s so lovely here that you are welcome to book with us online for as long as you want.

E.g. from Tarnewitz, Weiße Wiek, jetty D with the MS “Seebär” – sea trip to the seal sandbank Link (timetable etc.)
or
From the Boltenhagen pier with the M.S. Sturmvogel II – trips to Wismar, the island of Poel, Travemünde or Timmendorfer Strand.
Timetables are available from us at the information centre.

The Wonnemar in Wismar is an adventure and health spa with sauna world, cosmetics and wellness.

Do you want to access your existing booking?

  • With an account, click here to go to
Login

Would you like to access your existing booking?

  • Without an account, you can access the self-service with the booking number from the booking confirmation:
Self-Service

The beach is maintained with the income from the visitor’s tax. This includes emptying the rubbish bins daily and cleaning the toilet facilities. The seaweed is disposed of at irregular intervals.

  • Cancellation fees for both partially and fully paid bookings are at least 25€ per pitch or 50€ per accommodation at any time.
  • For cancellations between 31 to 90 days before arrival, the cancellation fee is 30% of the total booking amount.
  • For cancellations within 30 days before arrival, the cancellation fee is 100% of the total booking amount.

Cancellations can only be made by email by the person who made the booking. Please reply to the booking confirmation email so we have all the necessary information.

Avoid cancellation fees: Consider our trip cancellation protection. Please ask about rebooking options even if you have not booked cancellation protection.

Alternative: A travel cancellation insurance from ERGO

The cancellation policy on Booking.com may differ. Cancellations can only be made directly through Booking.com.

Our table tennis table is by the playground next to the restaurant at seat 101.

Washing machines and the tumble dryer are located in the north sanitary block.
Payment is made via the WeWash app online.

There are guests who want to leave their caravan with us and use it with multiple people and/or vehicles.

  • In principle: Subletting is not allowed.
  • A separate booking is required for each vehicle.
  • People cannot swap during a booking period.

Procedure:

  1. Check the interactive map to see if a pitch is available for the entire duration. Note the pitch number and category.
  2. First booking: Book the first period with people and license plate. Select the desired category and pitch.
  3. Second booking: Book the second period (immediately following) and provide the people and license plate. Select the desired category and pitch.

Why is this so:

  1. We have an automated management system. Guest data is forwarded to the municipality via online check-in so that guest cards (tourist tax based on local taxes) can be created and automatically sent by email.
  2. Our barrier system works automatically with license plate recognition based on the data, especially the front license plate of the vehicle. Only one license plate is allowed per booking.
  3. Each vehicle requires its own paid booking, even for visitors. This can be done here (Guest Parking).
  4. No exceptions

The whole camp site has free wifi.

Motorhomes are motorized vehicles in which people sleep.

Due to the weight of the vehicle, these vehicles may only be parked on certain fixed sites. The engine always points towards the road. Panel vans also belong in this category. The smallest form are minibuses.

Awnings are fine, awnings are not permitted. In the low season, we can make exceptions for awnings on certain pitches by prior arrangement, as long as there is no overnight stay in advance (fire protection).

More information

 

A maximum of 1 car weighing up to 2.9 t may be parked on caravan pitches. The awning and the car are always included in the price.

Tents may also be placed on caravan pitches from number 300. Only a maximum of 1 car is allowed on these pitches.

Awnings and tents are not permitted on motorhome pitches.

Ensure good Satelite-TV reception: Link

Payment terms

Deadline

  • Immediately upon your booking, 30% will be paid online,
  • up to 30 days before arrival we will send an email and 70% balance will be due online.

We do not offer an alternative to online payment.

Means of payment

  • Instant bank transfer, Klarna, Giropay
  • Paypal, ApplePay, credit card, other EU payment methods
  • Direct debit is possible via Paypal without a Paypal account, in this case choose payment via credit/debit card and enter the IBAN.
  • We do not accept bank transfers (not even for the final payment).
  • 🏖️ Camp site on a dream beach
  • 🚿 Site equipment
  • ⛺ Accommodations/Pitches
  • 🚫 Group bookings
  • 🥯 Food & Beverage + Shopping
  • 🏖️ Leisure and surroundings
  • 🐕‍🦺 Dogs
  • 🎣 Fishing Lake
  • 🎣 Fishing Baltic Sea
  • 🧖🏻‍♀️ Sauna
  • Kids

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Strandstraße 21, 23968 Hohenkirchen

Mecklenburg-Vorpommern, Deutschland

(zwischen Boltenhagen und Wismar)

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