Our camping pitch equipment

Background / Complaints

WLAN / Wifi is particularly important for our users, because the cell phone network of all providers D1, D2 and O2 is very poor to non-existent on site. Complaints about the mobile network do not help us. Please complain to your mobile phone provider yourself.

The WLAN masts are marked on the map and can be reached almost everywhere. However, many phones do not have enough power to send data to the mast. A WLAN symbol with a ! is displayed. This is especially true from the vehicle/caravan. Near the masts the reception is better. Another difficulty is roaming. The handover from mast to mast. Many phones have difficulty moving quickly from one mast to the next.

Our improvement measures free wifi:

2019: Internet connection with 50MBit via Telekom DSL.

2020: Bandwidth increased to 150MBit, WLAN provider change to AplasIT, renewal of hardware 7 WLAN masts

2021: 6 more WLAN masts, WLAN controller replaced

2022: Fiber optic connection 200-1000Mbit (by WEMAG), separate connection for the 13 bungalows with 250Mbit DSL (Telekom), high performance router for 1500 parallel connections, 3 more WLAN masts as well as performance monitoring tool over the season

Terms of Use Guest WLAN

1. Subject matter and scope of these Terms of Use
   These Terms and Conditions of Use govern your and our rights and obligations
   in connection with the use of our guest WLAN access.
2. Our services
   (1) We provide you with access to the Internet in the form of WLAN access (“hotspot”) on our premises for your use free of charge.
   (2) The provision of the hotspot depends on our respective technical and operational possibilities. There is no entitlement to a functioning hotspot or a specific local coverage of the hotspot.
   (3) Furthermore, we do not guarantee that the hotspot can be used without interference or interruption. Nor can we guarantee transmission speeds.
   (4) We reserve the right to change, restrict or discontinue access to the hotspot without prior notice in the event of necessary technical repair and maintenance work.
   (5) There is no entitlement to the use of certain services via the hotspot. In particular, port blocking may be carried out. As a rule, surfing the Internet and sending and receiving e-mails is made possible.
3. Access and use
   (1) We offer our guest WLAN only to visitors of our company. It is not a publicly accessible telecommunications service, but an internal WLAN for guests of our company.
   (2) A prerequisite for use is that you accept the validity of these terms of use at the beginning of the use of the hotspot. This can usually be done by selecting the hotspot as a WLAN network in the terminal device via a registration form that can then be called up or a welcome page.
   (3) There is no entitlement to use the hotspot. We are free to restrict or discontinue access to the hotspot at any time without stating reasons.
   (4) The current version of these Terms of Use, which will be made available to you when you register for the hotspot, shall apply.
4. Your obligations as a user
   (1) You are obliged to provide truthful information about yourself when using the service.
   (2) You are obliged to comply with the applicable laws when using our hotspot.
   (3) Other obligations arising from other provisions of these terms of use remain unaffected.
5. Prices
   The service is provided free of charge.
6. Availability of the services
   As our services are provided free of charge, you have no right to use the hotspot. However, we shall endeavour to ensure that the hotspot can be used as uninterruptedly as possible.
7. Prohibited actions
   As a user, you are prohibited from any actions when using the hotspot that violate applicable law, infringe the rights of third parties or violate the principles of the protection of minors. In particular, the following actions are prohibited:

1. 1. posting, distributing, offering and advertising pornographic content, services and/or products that violate youth protection laws, data protection laws and/or other laws and/or are fraudulent;
   2. the publication or making available of content that insults or defames other participants or third parties;
   3. the use, provision and distribution of content, services and/or products that are protected by law or encumbered with third-party rights (e.g. copyrights) without being expressly authorised to do so;
   4. the making available to the public of works protected by copyright or other acts in breach of copyright, in particular the use of so-called “Internet file-sharing networks” or file-sharing services.
      Furthermore, the following activities are also prohibited, irrespective of any infringement of the law, when posting one’s own content on the service provider’s website and when communicating with other users (e.g. by sending personal messages, by participating in discussion forums, etc.):
   5. the transmission of above-average amounts of data and, in particular, the sustained transmission of such amounts of data;
   6. hosting a web server or other servers by using a hotspot of the service provider;
   7. changing the default DNS servers in the network settings of the service provider’s hotspot;
   8. the sending of junk or spam mails as well as chain letters;
   9. the distribution of viruses, Trojans and other harmful files;
   10. disseminating offensive, indecent, sexually explicit, obscene or defamatory content or communication, or content or communication that promotes or encourages racism, bigotry, hatred, physical violence or illegal activity (whether explicitly or implicitly);
   11. soliciting other users or third parties to disclose passwords or personal data for commercial or unlawful purposes.
       Also prohibited is any action that is likely to impair the smooth operation of our hotspot, in particular to place a disproportionately high load on our systems.

8. Blocking of access
We may block your access to the hotspot temporarily or permanently at any time if there are concrete indications that you are violating or have violated these Terms of Use and/or applicable law or if we have another justified interest in blocking your access.

9. Release from liability
(1) As a user, you are responsible for all your actions in connection with the use of the Internet via our hotspot.

(2) You shall indemnify us on first demand against all claims asserted against us by third parties on account of a violation by the user of statutory provisions, third party rights (in particular personal rights, copyrights and trademark rights) or contractual obligations, representations or warranties, including the costs of the necessary legal defence (lawyer’s fees and court costs in the statutory amount).

(3) In the event of the assertion of claims within the meaning of Clause 10, Paragraph 2, you shall be obliged to cooperate immediately and fully in the clarification of the facts and to provide us with the information required for this purpose in a suitable manner.

10. Limitation of liability
(1) We shall be liable without limitation for all damage caused by us in the event of intent or gross negligence.

(2) In the event of slight negligence, we shall be liable without limitation in the case of injury to life, limb or health.

(3) Otherwise, we shall only be liable if we have breached an essential contractual obligation. Essential contractual obligations are defined in the abstract as obligations whose fulfilment is essential for the proper performance of the contract and on whose compliance the user may regularly rely. In these cases, liability is limited to compensation for the foreseeable, typically occurring damage.

(4) Insofar as our liability is excluded or limited in accordance with the aforementioned provisions, this shall also apply to our vicarious agents.

(5) Liability under the Product Liability Act remains unaffected.

11. Data protection
(1) We shall ensure that your personal data is only collected, stored and processed to the extent that this is necessary for the contractual provision of services and is permitted by statutory provisions or ordered by the legislator.

(2) In the event that declarations of consent under data protection law are obtained from you in the context of the use of our services, it is pointed out that you may revoke these at any time with effect for the future.

(3) In order to provide the services of the hotspot for you, the use of personal data of your terminal device

12. Final provisions
(1) The law of the Federal Republic of Germany shall apply, whereby the validity of the UN Convention on Contracts for the International Sale of Goods is excluded.

(2) If you are a merchant, a legal entity under public law or a special fund under public law, our registered office shall be the exclusive place of jurisdiction for all disputes arising from the contractual relationship.

(3) Should individual provisions of these terms of use be or become invalid, this shall not affect the validity of the remaining provisions.